The first demo meeting with ALERTWISE is typically 45 minutes long. This allows us ample time to discuss your requirements and demonstrate how we can address your needs.

To ensure you get the most out of your demo, we recommend providing some information about your top priority use cases and pain points beforehand.

For example, if hiring or retaining SOAR expertise is a pain point for your team, we can tailor a demo for how your SOC can create quick automations themselves while freeing up your SOAR team for custom work and be the reviewers instead of creators of Playbooks.

Definitely! Providing information about your specific cybersecurity stack would be helpful. From there we’ll tailor the demo to make the best use of your time. For a 45-minute session, we can comfortably cover up to 3 use cases, we can schedule a longer session if you’d like to walk through more use cases.

Absolutely! This is a common request (hence it’s placement in the Frequent section). We typically provide the following guidance:

• Please keep it limited to less than 3 days of alerts, anything more we may not be able to handle in a 45-minute session.
• Anonymize the data, but not it’s structure.

Yes, we can record the demo for you. We would ask that you let us know in advance if you want the session recorded so we come prepared to meet your needs.

You should expect an acknowledgement from the automated system immediately. A human will be in touch with you within 24-48 hours.

Not at all! If you are not at the right place for next steps or our platform doesn’t meet your needs – we will leave you alone. You are in full control of next steps.